Just the Two of Us

Just the Two of Us

After 35+ years of marriage, two wonderful sons, living and working in Australia, Sweden, UK and USA we are now 'just the two of us' plus a very spoilt Shitzu.

Following five years at The Sandhurst Club it is time to downsize. Our criteria - build a new home in a development within ten minutes of John's Sandhurst Golf Club, access to Monash and Eastlink Freeways, all new infrastructure and proposed services, recycled water and no Management Company or Body Corporate Fees.

We invite you to view our journey as we build with Carlisle Homes our 'Savannah 28' at 'The Avenue at Casey', a masterplanned community meeting all our criteria.

Saturday, May 21, 2011

HELLO - ANYBODY....Telstra???!!!

It does appear 'Woman will walk on the Moon' before our house has earth communication!!

I have temporarily fallen off the face of 'blogland' thru the incompetence and appalling lack of customer service from our telecommunication giant 'Telstra'.

After numerous conversations with customer service, case managers, supervisors, complaint technicians (yes they have a title) etc etc.  FOUR confirmed, no show/cancelled, fixed line technicians 'window of time appointments',
I am required to not leave house for five hours as their time is clearly more important than mine; we still cannot get an answer as to when a fixed line will be installed.

To Telstra's credit we have been issued a wireless/modem interim phone complete with spaghetti junction of wires and antennas stuck to a window.  This was disconnected by our useless case manager last Wednesday with the impending fixed line connection; again cancelled due to a missing part in the exchange......8 weeks of the same problem!  Needleess to report my last communication with anyone from Telstra was a screaming and ranting exercise.

Hence, I have 'internet/blogland' withdrawal and with so much to do in our new home have struggled with time to connect at our son's home. When time permits I have enjoyed catching up with my fellow buildees blogs:

Sandrine and Craig - 'Congratulations on Handover', you too must be busy.
Shayne and Jason - pleased to read inspecton went well - M just finish it!
Tonia and Chris - tiling taking shape, not long now......as is Flipflop with Carlisle - both on home stretch.
Jay and Kylee - the biggest congratulations and best wishes - top marks for persistance and patience.
Janine and David - Tash and Tristan, building support buddies - wonder if you'll have communication before me?
Reinsey and Loz - excellent news about house sale, full concentration now on your beautiful Monaco......and start packing. I managed a walkthru before lockup, stunning.  We never received info re planning developments, a copy (sometime) please.  Safeway would be good - although a lovely complex I struggle with Coles!

Anyone I have missed or cares to read my posts, enjoy.

Safe, Happy and Stressfree builds to everyone.


  1. Oh Deb how much we miss your words of wisdom!!!! I am sure your ranting/raving will get results, don't give up! I cannot believe in this day and age that connecting a simple phone line would cause so much angst.

    Perhaps the flagpole or smoke signals would be a more reliable form of communication.

    Get an IPhone Deb, the they can just bugger off!

  2. Hey there, just leaving Lukes.....soooo frustrated with Telstra, knew they would let me down AGAIN.

    Beautiful day, Johns finishing digging trench for planter box - best head home to supervise!

    Will keep an eye out for your frame?

  3. Deeeeeeeeeeeebbbbbbbbbbbbbbbbbbbrrrrrrrrraaaaaaaaaaaaaaaaaaaaaaaa Ive missed you!!!!!! Come baaaacckkk :((

  4. Dab! Gah! I would be beyond furious with Telstra by now!!

    Heres hoping they sort themselves out ASAP so you are back in blogland soon :)

    And thanks - hoping to handover late this week...there are a few *ifs* of course - as always!